/* ── Inctra Complaints Modal ─────────────────────────────────── */

.inctra-complaints-overlay {
  position: fixed;
  inset: 0;
  z-index: 99900;
  background: rgba(13, 26, 23, 0.72);
  backdrop-filter: blur(4px);
  display: flex;
  align-items: center;
  justify-content: center;
  padding: 1.6rem;
  overflow-y: auto;
}

.inctra-complaints-overlay[hidden] {
  display: none;
}

.icr-box {
  width: 100%;
  max-width: 62rem;
  max-height: 92vh;
  overflow-y: auto;
  /* Reuses .modal__box from theme */
}

/* Header row */
.icr-header {
  display: flex;
  justify-content: space-between;
  align-items: flex-start;
  gap: 1.6rem;
  margin-bottom: 1.2rem;
}

.icr-intro {
  font-size: 1.4rem;
  color: var(--color-text-muted, #666);
  margin-bottom: 2.4rem;
  padding-bottom: 2rem;
  border-bottom: 1px solid var(--color-border, #e8e8e8);
}

/* Section labels */
.icr-section-label {
  font-size: 1.1rem;
  font-weight: 800;
  letter-spacing: 0.12em;
  text-transform: uppercase;
  color: var(--color-teal-deep, #0d4f3c);
  margin: 2.4rem 0 1.2rem;
  padding-bottom: 0.6rem;
  border-bottom: 2px solid var(--color-teal-deep, #0d4f3c);
}

/* Reclamo / Queja radio */
.icr-type-group {
  border: none;
  padding: 0;
  margin: 0 0 0.8rem;
}
.icr-type-group legend {
  margin-bottom: 0.8rem;
}
.icr-radio-row {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 1.2rem;
}
.icr-radio {
  cursor: pointer;
}
.icr-radio input {
  position: absolute;
  opacity: 0;
  pointer-events: none;
}
.icr-radio__box {
  display: flex;
  flex-direction: column;
  gap: 0.3rem;
  padding: 1.4rem 1.6rem;
  border: 2px solid var(--color-border, #e8e8e8);
  border-radius: var(--radius-md, 1rem);
  background: var(--color-bg-subtle, #f9f9f9);
  transition: border-color 0.2s, background 0.2s;
}
.icr-radio__box strong {
  font-size: 1.5rem;
  color: var(--color-text-primary, #111);
}
.icr-radio__box em {
  font-style: normal;
  font-size: 1.2rem;
  color: var(--color-text-muted, #888);
}
.icr-radio input:checked ~ .icr-radio__box {
  border-color: var(--color-teal-deep, #0d4f3c);
  background: rgba(13, 79, 60, 0.05);
}

/* Legal note */
.icr-legal {
  font-size: 1.15rem;
  color: var(--color-text-muted, #999);
  margin: 1.6rem 0 0;
  line-height: 1.5;
}

/* Success screen */
.icr-success-screen {
  text-align: center;
  padding: 3.2rem 2rem;
}
.icr-success-icon {
  width: 6.4rem;
  height: 6.4rem;
  background: #d4edda;
  color: #1a7a3c;
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 3rem;
  font-weight: 700;
  margin: 0 auto 1.6rem;
}
.icr-success-screen h3 {
  font-size: 2.4rem;
  color: var(--color-text-primary, #111);
  margin-bottom: 0.8rem;
}
.icr-success-screen p {
  font-size: 1.5rem;
  color: var(--color-text-muted, #555);
  margin-bottom: 1.2rem;
}
.icr-ref-wrap {
  font-size: 1.6rem;
  font-weight: 600;
  color: var(--color-teal-deep, #0d4f3c) !important;
}
.icr-ref-wrap strong {
  font-family: monospace;
  font-size: 2rem;
  display: block;
  margin-top: 0.4rem;
}
.icr-deadline {
  font-size: 1.2rem !important;
  color: #888 !important;
}

/* Responsive */
@media (max-width: 560px) {
  .icr-radio-row { grid-template-columns: 1fr; }
  .icr-box { padding: 2.4rem 1.8rem !important; }
}